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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $14.10
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
flexible scheduling
Job Description
Michaels is a leading retail company specialized in arts and crafts supplies and custom framing solutions. Established in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada, making it the premier destination for creative enthusiasts. The company’s commitment to fueling creativity and celebration is reflected not only in its wide range of products but also in its dedication to providing an engaging customer experience and a supportive work environment for its employees. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, enhancing its product offerings and expertise in the... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience required
- experience working with children’s events preferred
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- strong communication skills
- ability to adapt and adjust plans based on client needs
- ability to engage with clients of all ages
- ability to perform physical tasks such as bending, lifting, carrying, reaching, and stretching
- must be able to work nights, weekends, and early mornings
- must satisfy federal, state, and local legal requirements
- willingness to participate in cleaning and stocking activities
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- ability to handle job stress and interact effectively with others
- commitment to promoting positive image and serving as a role model
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust plans and events based on client feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company programs to ensure compliance
- interact with others in an accepting and respectful manner
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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