Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Weekly
Health Insurance
wellness benefits
401k plan with company match
Paid Time Off
associate discounts
Tuition Assistance
Career pathing
development opportunities
Job Description
PetSmart is a leading specialized retailer in the pet industry, devoted to helping people care for their pets. With over 50,000 associates committed to the mission "Anything for Pets," PetSmart delivers a comprehensive range of products, services, and solutions that enrich the lives of pets and pet parents. The company is recognized for its dedication to community involvement, animal welfare, and creating a welcoming, inclusive environment for its teams and customers alike. PetSmart operates numerous stores across the United States, Canada, and Puerto Rico, offering everything from pet supplies and training to grooming and boarding services. As a company that... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years retail supervisory experience
- Ability to stand, walk, climb ladders, and handle physical activities as required
- Ability to lift and/or move up to 50 pounds frequently and more than 100 pounds occasionally with team assistance
- Flexibility to work various shifts including evenings, weekends, and holidays
- Must be over the age of 18 (except where local laws differ)
- Ability to communicate effectively and maintain professional conduct under pressure
- Basic proficiency in computer applications and point-of-sale systems
- Capability to handle and care for live animals responsibly
- Adherence to company policies and safety standards
Job Qualifications
- 2+ years of retail supervisory experience in a customer-focused environment
- Full-time availability with flexibility to work evenings, weekends, and holidays
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to react under pressure and maintain composure
- Strong organizational skills and attention to detail with a focus on maintaining visually appealing store layouts
Job Duties
- Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards
- Facilitate the associate experience and support associate development including training, onboarding, mentoring, coaching, and performance feedback
- Delegate and validate completion of daily tasks
- Lead and direct associates when acting as the leader on duty
- Address and administer associate complaints and grievances
- Execute merchandise strategies to optimize sales including receiving product, product placement, seasonal displays, and promotional setups
- Manage inventory levels, conduct regular audits, and analyze sales trends to make recommendations for stock replenishment and markdowns
- Assist in maintaining accurate inventory records and addressing discrepancies
- Operate point-of-sale systems and handle cash transactions ensuring accuracy and compliance
- Maintain store standards and ensure compliance with policies and code of ethics
- Participate in store opening and closing procedures
- Complete monthly live cycle counts and address discrepancies
- Responsible for pet care maintenance including cleaning, feeding, providing water, caring for sick pets, and ensuring quarantine compliance
- Ensure a positive experience for pet parents with online orders including pick-up and shipping
- Take immediate action and report when a sick or injured pet is identified, including transport to veterinarian
- Follow company policies to prepare for and receive new store-owned pet arrivals.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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