Alaska Airlines

Retail Operations Specialist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $58,250.00 - $81,550.00
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Work Schedule

Standard Hours
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Benefits

Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
Quarterly bonus plans
Paid Time Off

Job Description

Alaska Airlines is a leading American airline known for its commitment to customer service, operational excellence, and innovation in the aviation industry. With a rich history and a strong presence across the United States and beyond, Alaska Airlines has established itself as a preferred carrier for both business and leisure travelers. The airline prides itself on creating an atmosphere that travelers love, offering reliable services complemented by a passion for safety, kindness, and performance. As a company that values its employees, Alaska Airlines fosters a culture based on core values and leadership principles, which guide every aspect of its business... Show More

Job Requirements

  • Bachelor’s degree or an additional two years of relevant training or experience in lieu of this degree
  • Ability to lift 25lbs
  • High school diploma or equivalent
  • Minimum age of 18
  • Must be authorized to work in the U.S.

Job Qualifications

  • Bachelor’s degree or an additional two years of relevant training or experience in lieu of this degree
  • Prior experience in retail buying and merchandising is strongly desired
  • Strong retail math skills including budgeting and inventory analysis
  • Excellent customer service skills
  • Detail oriented and highly organized
  • Ability to work in a fast-paced, entrepreneurial environment
  • Ability to listen perceptively and establish rapport and trust with others

Job Duties

  • Provides outstanding customer service and maintains an upbeat tone for a positive customer experience
  • Manages the presentation and housekeeping for the store location and ensures opening and closing procedures are followed
  • Shares customer feedback and identifies new opportunities to generate excitement and sales
  • Utilizes knowledge of reporting levels to monitor inventory and ensure adequate supplies to meet sales plans
  • Supports promotions and product development projects by partnering with divisions and managing merchandise ordering and delivery
  • Administers inventory storage, communicates inventory challenges, and makes recommendations to manage aged inventory
  • Buys products as approved by the manager and manages shipping logistics from suppliers
  • Manages all day-to-day supplier interactions and transactions
  • Evaluates supplier performance and production capacity and identifies opportunities to rationalize supply base
  • Develops positive, collaborative internal and supplier relationships
  • Monitors website sales and inventory levels
  • Interfaces with suppliers regularly to ensure prompt follow-through on deliveries and resolve issues
  • Analyzes product invoices and submits for manager approval
  • Prepares weekly and monthly sales and budget reports
  • Prepares for and attends company-sponsored events requiring store presence
  • Assists in training new hires and temporary staff for the company store

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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