Vera Bradley Sales, LLC

Retail Operations Coordinator

Fort Wayne, IN, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.50 - $26.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Medical
Dental
Vision
flexible spending accounts
Life insurance
Accidental death and disability insurance
voluntary life insurance
short-term disability
long-term disability
Paid family medical leave
401K with company match
Paid Time Off
Paid holidays
paid bereavement leave
Voluntary time off
Employee assistance program
leadership development opportunities
employee discount
bonus opportunity
Identity Protection
legal services
Pet insurance
Cell Phone Discount
Employee Referral Bonus
DailyPay
Corporate fitness facility
Individual policies through Aflac

Job Description

Vera Bradley is a well-established lifestyle brand known for its vibrant and innovative designs in handbags, accessories, and gifts. As a leader in the retail industry, Vera Bradley focuses on providing high-quality products that combine style and functionality. The company is committed to fostering a collaborative work environment and delivering exceptional customer experiences across its Full-Line and Factory retail channels. Vera Bradley operates with a forward-thinking approach, utilizing technology and data-driven strategies to enhance sales performance and operational efficiency.

The role of Sales and Retail Communications Coordinator at Vera Bradley is integral to supporting the Retail Operations team by effectively ... Show More

Job Requirements

  • High school diploma or equivalent
  • 1+ years project coordination experience
  • 2+ years sales and retail experience preferred
  • Experience with POS and Task Manager systems preferred
  • Occasional travel
  • Proficient in Microsoft Office
  • Excellent communication skills
  • Strong organizational skills
  • Ability to manage multiple tasks
  • Ability to work under pressure
  • Flexible and adaptable
  • Strong interpersonal skills
  • Ability to provide excellent customer service

Job Qualifications

  • High school graduate
  • Bachelor's degree in business or related field preferred
  • 1+ years project coordination experience
  • 2+ years sales and/or retail experience preferred
  • Experience with POS and Task Manager systems preferred
  • Prior store management experience a plus
  • Proficient at utilizing Microsoft Office software
  • Strong presentation skills
  • Excellent interpersonal, written and verbal communication skills
  • Excellent organization and follow through skills
  • Ability to problem solve using innovative and creative solutions
  • Strong project management and organizational skills
  • Ability to build and maintain good rapport with internal and external customers
  • Flexible and adaptable with the ability to work under pressure to meet deadlines
  • Strong team player with a high level of service orientation

Job Duties

  • Coordinate and gatekeep documents and communications via Vera Bradley SharePoint and Task Manager sites
  • Ensure general upkeep and maintenance of respective sites
  • Gather, compile and communicate all relevant information for field sales teams including rewards and recognition, top 5 initiatives, sales updates, promotions, and contests
  • Receive, research, and respond to questions and requests from the field including clarifications about contests, store events, operational processes, objectives, and goals
  • Create and manage store contests and recognition programs aligned with business goals to drive engagement at the store level
  • Maintain, update, and distribute store-relevant SOPs and process documentation to ensure clarity and consistency across all stores
  • Collaborate with Retail Operations Team and other functional areas to develop and communicate new operational processes, tools, and procedures
  • Communicate sale key dates to ensure stores meet deadlines for internal and external planning such as launch support and event execution
  • Provide support with special projects including new store openings, store events, and channel meetings
  • Assist in planning and coordinating the Annual Outlet Sale
  • Prepare and distribute department mailings, maintain relevant files and programs
  • Handle a diverse workload with shifting priorities, adapting quickly to new projects, requests, and business needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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