You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,224.00 - $85,120.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee Discounts
Employee assistance program
training and career growth opportunities
Referral program
Job Description
Hudson is recognized as North America's leading travel retailer, with over three decades of experience catering to the needs of travelers. Operating more than 1,000 duty-free and duty-paid retail locations, including numerous food and beverage outlets, Hudson has established a prominent presence in major airports and travel hubs throughout North America. Known for its diverse retail concepts and commitment to exceptional customer service, Hudson plays a vital role in enhancing the travel experience by providing convenient access to a wide range of products, including travel essentials, luxury goods, snacks, and souvenirs. With a focus on innovation and operational excellence, the... Show More
Job Requirements
- Minimum 6 years of retail operations experience including 2 years in multi-unit leadership roles
- Proven success managing up to $10M revenue portfolios
- Proficiency in retail technology platforms like POS, inventory management and scheduling systems
- Strong knowledge of inventory management and merchandising standards
- Ability to analyze retail KPIs
- Familiarity with category management and seasonal merchandising
- Operational leadership skills
- People development capabilities
- Customer service focus
- Bachelor’s degree preferred
- Reports to Senior Director or Director of Operations
- Willingness to work varied rotating schedule including early mornings, peak periods, and closing shifts
- Weekend and holiday availability based on business needs
Job Qualifications
- Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles
- Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts
- Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools
- Strong knowledge of inventory management, planogram execution, and visual merchandising standards
- Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics
- Familiarity with category management, retail space optimization, and seasonal merchandising strategies
- Operational leadership: drives execution across multiple stores to achieve financial and service goals
- People development: builds positive work environments through coaching, mentoring, and leadership
- Customer focus: ensures superior service and brand compliance across all locations
- Bachelor’s degree in Business Administration, Retail Management, Marketing, or related field (preferred
- counts for 3 of the 6-year requirement)
Job Duties
- Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures
- Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability
- Oversee planned maintenance and address repair needs promptly to maintain operational standards
- Schedule managers to ensure leadership coverage during all operating hours
- Interview and make hiring, termination, and advancement decisions within the zone
- Hold management accountable for onboarding/offboarding processes and compliance with training requirements
- Champion employee engagement, diversity, and inclusion initiatives
- Provide coaching and development to build high-performing teams
- Analyze operational data to monitor zone performance
- Collaborate with Director of Operations/Senior Director on strategic initiatives and financial decisions
- Ensure accurate ordering, receiving, and stocking of merchandise
- Train teams on proper inventory procedures
- Oversee planogram execution, visual merchandising standards, and seasonal resets across all stores
- Monitor inventory levels, turnover rates, and shrink
- Implement controls to minimize loss
- Ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms
- Monitor and maintain retail equipment
- Schedule routine service and repairs as needed
- Drive adoption of new retail technologies to improve efficiency and customer experience
- Maintain working knowledge of brand standards, lease agreements, and landlord relations
- Implement marketing programs and promotional activities
- Ensure compliance with brand campaigns
- Resolve escalated customer and associate issues using sound judgment
- Provide feedback and coaching to subordinate leaders
- Ensure compliance with all federal, state, and local safety and health standards
- Train managers and staff on wellness protocols and safety procedures
- Maintain audit readiness
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All