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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $79,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Job Description
Hudson is recognized as North America’s leading travel retailer with a strong presence spanning over 1,000 duty-free, duty-paid, and food & beverage retail locations primarily situated in airports and transportation hubs. Established over 30 years ago, Hudson has built a reputation for delivering exceptional consumer experiences by meeting the unique needs and desires of millions of travelers each year. The company prides itself on fostering a dynamic workplace culture that encourages professional growth and values innovation, diversity, and inclusion within the highly competitive retail industry. With a commitment to excellence and customer-focused service, Hudson serves millions of customers annually by... Show More
Job Requirements
- Retail operations experience minimum 6 years
- Multi-unit leadership experience minimum 2 years
- Proven success managing revenue portfolios up to $10M
- Proficiency with POS and inventory management systems
- Ability to analyze retail KPIs
- Strong knowledge of planogram execution and visual merchandising
- Effective operational leadership skills
- Experience in people development and coaching
- Excellent customer service capabilities
- Bachelor’s degree preferred
- Ability to work varied, rotating schedules including early mornings and closing shifts
- Availability for weekend and holiday work
- Reporting to Senior Director or Director of Operations
Job Qualifications
- Minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles
- Proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts
- Proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools
- Strong knowledge of inventory management, planogram execution, and visual merchandising standards
- Ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics
- Familiarity with category management, retail space optimization, and seasonal merchandising strategies
- Operational leadership: drives execution across multiple stores to achieve financial and service goals
- People development: builds positive work environments through coaching, mentoring, and leadership
- Customer focus: ensures superior service and brand compliance across all locations
- Bachelor’s degree in Business Administration, Retail Management, Marketing, or related field (preferred
- counts for 3 of the 6-year requirement)
Job Duties
- Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures
- Support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability
- Oversee planned maintenance and address repair needs promptly to maintain operational standards
- Schedule managers to ensure leadership coverage during all operating hours
- interview and make hiring, termination, and advancement decisions within the zone
- Hold management accountable for onboarding/offboarding processes and compliance with training requirements
- Champion employee engagement, diversity, and inclusion initiatives
- provide coaching and development to build high-performing teams
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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