Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,780.00 - $76,000.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Hudson is North America's premier travel retailer with a pioneering reputation built over 30 years. Operating more than 1,000 duty-free, duty-paid, and food and beverage stores, Hudson has established itself as an essential presence in airports and travel locations across North America. Its commitment to delivering an exceptional shopping experience to travelers has been the cornerstone of its sustained growth and industry leadership. By offering an extensive selection of products that cater to the unique needs and desires of passengers on the go, Hudson combines retail innovation with convenience, making it a trusted partner in travel retailing.
The Retail Multi... Show More
The Retail Multi... Show More
Job Requirements
- Bachelor's degree in Business Administration, Retail Management, Marketing, or related field preferred
- minimum 6 years of retail operations experience
- at least 2 years in multi-unit leadership roles
- proven ability to manage revenue portfolios up to $10M
- proficiency with POS, inventory management, scheduling software
- strong knowledge of inventory control and merchandising
- ability to analyze retail performance metrics
- excellent leadership and interpersonal skills
- willingness to work varied, rotating schedules including early mornings, peak periods, and closings
- weekend and holiday availability
- ability to maintain regular on-site presence
- knowledge of federal, state, and local safety and health regulations
Job Qualifications
- Bachelor's degree in Business Administration, Retail Management, Marketing, or related field (preferred
- counts for 3 of the 6-year requirement)
- minimum 6 years of retail operations experience, including 2 years in multi-unit leadership roles
- proven success managing up to $10M revenue portfolios and leading teams across multiple retail concepts
- proficiency in retail technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools
- strong knowledge of inventory management, planogram execution, and visual merchandising standards
- ability to analyze retail KPIs such as sales per square foot, inventory turnover, shrink rates, and customer conversion metrics
- familiarity with category management, retail space optimization, and seasonal merchandising strategies
- operational leadership skills to drive execution across multiple stores to achieve financial and service goals
- financial acumen to interpret P&L and KPIs to deliver sustainable growth and profitability
- people development skills to build positive work environments through coaching, mentoring, and leadership
- customer focus to ensure superior service and brand compliance across all locations
- strategic thinking to anticipate challenges and implement solutions to complex operational issues
- change leadership to champion technology adoption and process improvements to enhance efficiency
Job Duties
- Ensure all stores are prepared for next-day opening and that management executes all opening and closing procedures
- support the Director of Operations in achieving financial performance targets by monitoring sales, controlling expenses, and maximizing profitability
- oversee planned maintenance and address repair needs promptly to maintain operational standards
- schedule managers to ensure leadership coverage during all operating hours
- interview and make hiring, termination, and advancement decisions within the zone
- hold management accountable for onboarding/offboarding processes and compliance with training requirements
- champion employee engagement, diversity, and inclusion initiatives
- provide coaching and development to build high-performing teams
- analyze operational data to monitor zone performance
- collaborate with Director of Operations/Senior Director on strategic initiatives and financial decisions
- ensure accurate ordering, receiving, and stocking of merchandise
- train teams on proper inventory procedures
- oversee planogram execution, visual merchandising standards, and seasonal resets across all stores
- monitor inventory levels, turnover rates, and shrink
- implement controls to minimize loss
- ensure management and staff are proficient in POS, inventory management, scheduling systems, and other retail technology platforms
- monitor and maintain retail equipment
- schedule routine service and repairs as needed
- drive adoption of new retail technologies to improve efficiency and customer experience
- maintain working knowledge of brand standards, lease agreements, and landlord relations
- implement marketing programs and promotional activities
- ensure compliance with brand campaigns
- resolve escalated customer and associate issues using sound judgment
- provide feedback and coaching to subordinate leaders
- ensure compliance with all federal, state, and local safety and health standards
- train managers and staff on wellness protocols and safety procedures
- maintain audit readiness
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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