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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.30 - $18.80
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
associate discount
Employee assistance program
smoking cessation
Bereavement leave
401k Associate contributions
Child care discount
Cell Phone Discount
Pet insurance
legal insurance
credit union
Referral bonuses
401k Match
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
health care flexible spending account
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discount
Home insurance discount
scholarship program
Adoption assistance
Job Description
TJX Companies is a leading global off-price retailer, recognized as a Fortune 100 company with a strong presence across multiple brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. With global reach spanning four home offices, distribution centers, and retail stores, TJX Companies prides itself on fostering a vibrant culture that embraces diversity, promotes collaboration, and prioritizes employee development. This inclusive environment offers abundant opportunities to grow, explore new challenges, and achieve professional success. At TJX Companies, every team member plays a vital role in contributing to the company’s ongoing success by maintaining excellent customer service and... Show More
Job Requirements
- able to work a flexible schedule including nights and weekends
- at least one year of retail experience
- at least six months of leadership experience
- knowledge of company standard software, systems, and procedures
- ability to solve problems effectively
- excellent communication and organizational skills
- ability to coach and delegate tasks effectively
- able to multitask and handle challenging circumstances
- team player
Job Qualifications
- one year retail experience
- six months leadership experience
- proven problem solving skills
- superior communication and organizational skills with attention to detail
- ability to effectively coach, delegate, and follow-up on multiple people and tasks
- team player working effectively with peers and supervisors
- knowledge of company standard software, systems, and procedures
- knowledge of merchandise flow in stores
- ability to respond appropriately to changes in direction or unexpected situations
- capable of multi-tasking
- able to act quickly under challenging circumstances
Job Duties
- create a positive internal and external customer experience
- promote a culture of honesty and integrity and maintain confidentiality
- act as manager on duty adhering to company policy and procedure
- ensure store team performs tasks and activities in accordance with store plan and prioritize as needed
- address immediate customer service issues and provide appropriate coaching to associates
- exercise discretion regarding customer service policies to satisfy customers
- maintain accurate associate coverage in service areas for a positive customer experience
- ensure associates adhere to all operational procedures
- ensure opening and closing procedures are executed according to company guidelines
- communicate accurately and effectively with management and associates when setting and addressing priorities and provide progress updates
- provide and accept recognition and constructive feedback
- provide feedback, recognition and coaching to associates
- partner with management on associate training needs to increase effectiveness
- ensure adherence to all labor laws, policies, and procedures
- promote credit and loyalty programs
- support and participate in shrink reduction goals and programs
- promote safety awareness and maintain a safe environment
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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