Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
Michaels is a leading arts and crafts retail company based in Irving, Texas, with over 1,300 stores across 49 states in the United States and Canada. As the top destination for creating and celebrating creativity, Michaels offers a wide range of products and classes devoted to crafting, art, framing, and seasonal celebrations. Founded in 1973, Michaels is recognized as the best place for all things creative, empowering hobbyists, artists, and families to express themselves through engaging hands-on activities. The company is also the owner of Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels prioritizes the wellbeing of... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience required
- must have experience working with children and children’s events
- excellent communication skills including written, verbal, and nonverbal
- ability to handle job stress and interact well with others
- good organizational and interpersonal skills
- ability to stand for long periods
- ability to lift and carry heavy boxes
- ability to access high shelves by ladder
- availability to work nights, weekends, and early mornings
- willingness to maintain cleanliness and safety standards
- compliance with federal, state, and local legal requirements
- ability to follow Standard Operating Procedures
- ability to promote a positive work environment
Job Qualifications
- High school diploma or equivalent
- experience working with children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational and interpersonal skills
- creative problem-solving skills
- ability to handle job stress and interact effectively with guests and co-workers
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons
- communicate effectively with clients and store team members
- complete administrative tasks like answering emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on Rewards program benefits and assist enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including BOPIS and SFS
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and comply with company policies
- interact respectfully and positively with others
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter