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Love's Travel Stops logo

Retail General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Profit sharing

Job Description

Love's Travel Stops and Country Stores is a family-owned and operated company headquartered in Oklahoma City, Oklahoma. Since its founding in 1964, Love's has grown to become a leader in the travel stops and convenience stores industry, with more than 630 locations across 42 states in North America and Europe. Employing over 40,000 team members, Love's is dedicated to supporting a diverse range of customers, including professional drivers, fleets, four-wheel customers, RVers, alternative fuel users, and wholesale fuel clients. The company is renowned for its commitment to innovation, customer service, community involvement, and the creation of an inclusive work environment.... Show More

Job Requirements

  • High school diploma or equivalent
  • 3 plus years of retail or related management experience
  • Ability to manage a high-volume retail operation
  • Demonstrated experience with budget management and profit and loss statements
  • Proven leadership skills supervising and developing teams
  • Strong communication and interpersonal skills
  • Ability to perform physical tasks such as frequent lifting or moving items over 50 pounds
  • Ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check

Job Qualifications

  • 3 plus years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management
  • 3 plus years experience managing operations with annual sales volume of 2 plus million dollars
  • 3 plus years experience deciphering and impacting budgets and profit and loss statements
  • 3 plus years experience supervising and training 10 plus employees
  • Excellent communication and interpersonal skills with a customer satisfaction focus
  • Strong organizational and multitasking abilities with attention to detail
  • Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel

Job Duties

  • Ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures
  • Drive sales of products and services through efficient ordering, stocking, inventory management, and waste management
  • Responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions
  • Work alongside team members to train and develop in order to maximize customer service expectations
  • Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
  • Addressing customer feedback and working to improve the overall experience

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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