Love's Travel Stops logo

Love's Travel Stops

Retail General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Company funded tuition assistance
Paid Time Off
401(k) 100% Match up to 5%
Medical insurance
Dental Insurance
Vision Insurance
competitive pay
Career Development
Quarterly bonus program
Profit sharing

Job Description

Love's Travel Stops and Country Stores is a premier, family-owned and operated company that has been fueling customers' journeys since 1964. Headquartered in Oklahoma City, Love's has grown to become a trusted brand with over 630 locations across 42 states in the United States, as well as a presence in Europe. With more than 40,000 team members, Love's is renowned for its commitment to delivering exceptional service through its extensive network of travel stops and convenience stores. The company caters to a diverse customer base including professional drivers, fleets, everyday four-wheel customers, RVers, alternative fuel purchasers, and wholesale fuel clients.... Show More

Job Requirements

  • 3+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management
  • 3+ years experience managing operations with annual sales volume of $2+ million
  • 3+ years experience deciphering and impacting budgets and P&L statements
  • 3+ years experience supervising and training 10+ employees
  • excellent communication and interpersonal skills with a customer satisfaction focus
  • strong organizational and multitasking abilities with attention to detail
  • intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
  • frequent lifting/moving of items over 50 pounds or more
  • ability to successfully complete a pre-employment background check, drug screen, and motor vehicle check

Job Qualifications

  • 3+ years in retail, restaurant, travel stop or c-store, big box, grocery, or department store management
  • 3+ years experience managing operations with annual sales volume of $2+ million
  • 3+ years experience deciphering and impacting budgets and P&L statements
  • 3+ years experience supervising and training 10+ employees
  • excellent communication and interpersonal skills with a customer satisfaction focus
  • strong organizational and multitasking abilities with attention to detail
  • intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel

Job Duties

  • ensure a safe, clean, and well-maintained location in terms of exceptional customer service, facility maintenance, proper merchandising, and suitable marketing procedures
  • drive sales of products and services through efficient ordering, stocking, inventory management, and waste management
  • responsible for proper task execution, following effective safety practices, schedule and cash integrity, talent acquisition, employee development, and support HR functions
  • work alongside team members to train and develop in order to maximize customer service expectations
  • understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
  • address customer feedback and work to improve the overall experience

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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