Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.48
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible spending account
Life insurance
Job Description
Goodwill Industries of Southern California is a leading nonprofit organization dedicated to enhancing the quality of life for individuals and families through education, training, and employment services. As one of the largest nonprofits in Southern California, Goodwill has earned a stellar reputation by creating sustainable pathways to independence for people with disabilities or other barriers to employment. The organization operates retail stores funded by donations and sales, which support its vital community programs.
Goodwill's Santa Clarita retail store is currently seeking a highly motivated and experienced Retail General Manager to lead and oversee the daily operations of the sto... Show More
Goodwill's Santa Clarita retail store is currently seeking a highly motivated and experienced Retail General Manager to lead and oversee the daily operations of the sto... Show More
Job Requirements
- 3-5 years of supervisory experience in a customer focused management role
- retail experience preferred
- high school diploma or general education degree (GED) required, college degree helpful
- ability to multitask projects of varying scope and complexity with minimum supervision
- bilingual in Spanish helpful
- must be proficient in using personal computers and technology required for tasks
- must be proficient in Microsoft Outlook, electronic surveys and other technology
- strong communication, training, developing and people skills
- computer skills include time-keeping systems, Microsoft Word, Excel, Outlook, POS systems and daily usage of technology and tracking applications
- demonstrated success with process accountability and multi-tasking
- ability to handle confidential information
- punctual and dependable attendance
- free from alcohol and drug abuse
- understands Goodwill's philosophy and participates fully in its mission
- adheres to Goodwill's values of respect, integrity, service and excellence
- clear background and drug screening
Job Qualifications
- 3-5 years of supervisory experience in customer-focused management role
- retail experience preferred
- high school diploma or GED required, college degree helpful
- ability to multitask projects with minimal supervision
- proficiency in Microsoft Outlook and electronic survey platforms
- strong communication, training, development and people skills
- experience with time-keeping systems, Microsoft Word, Excel and POS systems
- demonstrated success with process accountability and multi-tasking
- ability to handle confidential information
- punctual and dependable attendance
- free from alcohol and drug abuse
- understands and supports Goodwill's mission and values
- bilingual in Spanish helpful
Job Duties
- Ensures excellent service and team relations
- engages with ambassadors, customers and donors with a friendly and cooperative attitude
- ensures all safety rules are followed and team exercises caution in work related activities
- leads team to maintain a clean and safe environment by enforcing company safety standards, social distancing procedures and PPE policies
- achieves financial objectives by monitoring weekly budget, scheduling expenditures, analyzing variances, coaching ambassadors and taking corrective actions
- manages receipt and processing of donated goods to meet company standards
- interviews, hires, trains, plans, assigns, schedules, directs work and appraises performance of employees
- addresses complaints and resolves problems
- follows proper auditing, customer relations, regulatory compliance and reporting
- reviews merchandising needs daily, leads team to meet production and sales goals
- authorizes price markdowns when appropriate
- manages schedules and monitors timesheets per policy
- enforces store asset control and security policies
- maintains sales floor, production area, store equipment, landscaping, housekeeping and safety standards
- attends meetings and training
- works flexible shifts including nights, weekends, holidays and overtime
- supervises 9-35 ambassadors
- may work at nearby locations
- drives to work events if required with a valid CDL and auto insurance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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