Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.48
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Goodwill Industries is one of the most recognized and respected non-profit organizations, particularly in Southern California. With a mission rooted in empowering individuals and strengthening communities through education, employment, and training, Goodwill has built a trusted brand over many years. It operates various programs and retail stores that sell donated goods to help fund these initiatives. Being a leading non-profit brand globally, Goodwill remains committed to its core values of respect, integrity, service, and excellence. The organization is not only focused on societal good but also continuously growing and evolving to better meet the needs of the community and the... Show More
Job Requirements
- 3-5 years of supervisory experience in a customer focused management role
- Retail experience preferred
- High school diploma or general education degree (GED) required, College degree helpful
- Ability to multitask projects of varying scope and complexity with minimum supervision
- Must be proficient in using personal computers and other technology necessary to complete the activities assigned
- Must be proficient in Microsoft Outlook
- Strong communication, training, developing and people skills
- Demonstrated success with process accountability and multi-tasking
- Ability to handle confidential information
- Punctual and dependable attendance
- Free from alcohol and drug abuse
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission
- Adheres to Goodwill's values of respect, integrity, service, and excellence
- Clear screening processes which include background and drug screening
Job Qualifications
- 3-5 years of supervisory experience in a customer focused management role
- Retail experience preferred
- High school diploma or general education degree (GED) required, College degree helpful
- Ability to multitask projects of varying scope and complexity with minimum supervision
- Bilingual in Spanish helpful
- Must be proficient in using personal computers and other technology necessary to complete the activities assigned
- Must be proficient in Microsoft Outlook, completing surveys using electronic platforms in order to complete daily tasks
- Strong communication, training, developing and people skills
- Computer skills include time-keeping systems, Microsoft Word, Excel and Outlook, POS system, personal computers, Microsoft Outlook, daily usage of technology and tracking applications to complete tasks
- Demonstrated success with process accountability and multi-tasking
- Ability to handle confidential information
- Punctual and dependable attendance
- Free from alcohol and drug abuse
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission
- Adheres to Goodwill's values of Respect, Integrity, Service, and Excellence
- Clear screening processes which include background and drug screening
Job Duties
- Ensures excellent service and team relations
- Ensures all safety rules are followed and team exercises caution in work related activities
- Leads team to maintain a clean and safe environment by ensuring company safety standards, social distancing procedures and personal protective equipment policies are followed
- Achieves financial objectives by monitoring weekly budget
- scheduling expenditures
- analyzing variances
- coaching ambassadors and initiating corrective actions
- Manages and ensures donated goods are received using the tablet, processed timely and meet company standards of quantity and quality goals
- Supervisory responsibilities include interviewing, hiring, and training employees
- planning, assigning, scheduling and directing work
- appraising performance
- rewarding, developing and disciplining employees
- addressing complaints and resolving problems
- Follows up on all assigned projects
- Follows proper auditing procedures, customer relations, regulatory compliance and reporting
- Reviews merchandising needs on a daily basis
- leads to team to achieve daily production goals to support daily sales goals and upcoming promotions
- Authorizes price markdowns when appropriate and promptly reacts to sell-through
- Writes, manages and submits schedules
- and monitors, edits and authorizes timesheets per company policy
- Ensures store asset control and security policies and procedures are enforced
- Monitors and maintains sales floor, production area, structural, electrical, store equipment, landscaping, housekeeping, loss prevention and safety to company standards
- Attends meetings and training as required
- If required to drive for a work event, you should have a valid CDL and required auto insurance
- Works flexible shifts
- including nights, weekends, holidays and overtime when needed
- May be required to work at a nearby location
- Supervises 9-35 employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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