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HomeGoods

Retail Front Line Coordinator

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $13.50
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
Child care
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJX Companies is a global leader in off-price retail, operating a family of well-known brands including HomeGoods, TJ Maxx, Marshalls, Homesense, Sierra, Winners, and TK Maxx. As a Fortune 100 company, TJX fosters a dynamic and inclusive work environment that values diversity, collaboration, and continuous employee development. With operations spanning across four global Home Offices, Distribution Centers, and Retail Stores, TJX offers a variety of career opportunities that encourage growth and achievement. The company's commitment to creating an engaging and supportive workplace culture ensures that employees feel welcomed, valued, and empowered to succeed.

The HomeGoods store in Cedar R... Show More

Job Requirements

  • High school graduate or equivalent degree preferred
  • available to work flexible schedule including evenings and weekends
  • able to work as a team member
  • excellent interpersonal skills
  • exceptional customer service skills
  • able to lift heavy merchandise with or without reasonable accommodations
  • able to train and provide direction to others
  • able to run a register and handle money
  • must be able to handle confidential information with discretion
  • experience as a coordinator or previous retail supervisory experience preferred

Job Qualifications

  • High school graduate or equivalent degree preferred
  • excellent interpersonal skills
  • exceptional customer service skills
  • able to train and provide direction to others
  • able to run a register and handle money
  • experience as a coordinator or previous retail supervisory experience preferred

Job Duties

  • Promotes a highly satisfied customer experience
  • drives customer loyalty through programs and initiatives
  • addresses customer concerns and issues promptly
  • updates associates on current customer experience feedback, goals, and company initiatives
  • trains and mentors all associates on policies and procedures
  • provides recognition and constructive feedback on cashier performance
  • maintains and monitors cash controls including change fund
  • adheres to all labor laws and meal and break period policies
  • assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
  • audits and approves paperwork
  • maintains cleanliness, recovery, and organizational standards throughout the frontline
  • monitors all frontline equipment, communicating issues to management
  • executes and adheres to company directives
  • maintains and upholds merchandising standards within the queue-line
  • adheres to all operational, merchandise, and loss prevention policies and procedures including merchandise ticketing, EAS tagging, and coding standards
  • ensures proper and timely handling of damages and mark out of stock
  • promotes a safe environment, reporting any type of safety hazard in the store
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location