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Retail Food Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours

Job Description

Aramark Healthcare is a leading food service, facilities, and uniform services provider that proudly serves millions of guests daily across 15 countries. As a company deeply rooted in service and united by its mission to create positive impacts for its partners, communities, and the planet, Aramark is committed to providing equitable career opportunities and fostering a culture that values employee growth, inclusion, and professional development. With a steadfast dedication to delivering high-quality dining and retail experiences in healthcare environments, Aramark is recognized for its innovative approach and customer-centric solutions.

The Retail Food Service Manager position at Aramark Healthcare ... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • Food service management experience
  • Ability to lead and supervise staff
  • Strong customer service skills
  • Proficiency in computer skills
  • Willingness to become SERV Safe certified
  • Fully vaccinated against COVID-19, influenza, MMR, Varicella and Hepatitis B prior to start date

Job Qualifications

  • Bachelor's degree or equivalent experience
  • Food service management experience required
  • Retail food service management experience preferred
  • Experience with marketing, merchandising and cash handling preferred
  • Strong customer service and computer skills required
  • SERV Safe certification preferred or willing to become certified

Job Duties

  • Manage front of house (cafeteria, food court, quick service) dining operations
  • Develop and implement retail services plan to improve service, quality and profitability of service areas
  • Maintain effective working relationships with other departments to provide a unified retail experience for customers
  • Manage marketing, merchandising and cash handling procedures
  • Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
  • Maintain effective client and customer rapport for mutually beneficial business relationships
  • Drive customer service and track and respond to survey results
  • Directly supervise two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
  • Assist in location forecast and accounting
  • track sales trends and drive sales
  • Implement specials and limited-time offers and coordinate pop up restaurants, Fooda, etc.
  • Manage catering including utilizing CaterTrax, coordinating with clients, menu planning, staffing and set up

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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