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Aramark

Retail Food Service Director - University of Hartford

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible spending account

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries worldwide. Rooted in service and united by a purpose to do great things for its employees, partners, communities, and the planet, Aramark offers a work environment designed to foster talent development, passion, and professional growth. The company values diversity and inclusion, ensuring equal employment opportunities while nurturing a culture of respect and opportunity for all. Known for its commitment to quality and innovation, Aramark integrates sustainable practices throughout its operations, aiming to create a positive impact beyond food... Show More

Job Requirements

  • Bachelor's degree or equivalent experience
  • at least 4 years of relevant experience
  • at least 1-3 years in a management role
  • previous food service experience
  • strong communication skills
  • ability to maintain effective working relationships with other departments
  • ability to provide excellent customer service
  • ability to lift, carry, push, and pull up to 50 lb occasionally
  • ability to stand for extended periods

Job Qualifications

  • Requires at least 4 years of experience
  • requires at least 1-3 years of experience in a management role
  • requires previous experience in food service
  • requires a bachelor's degree or equivalent experience
  • strong communication skills
  • ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • ability to demonstrate excellent customer service using Aramark's standard model
  • ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • requires occasional lifting, carrying, pushing, and pulling up to 50 lb
  • must be able to stand for extended periods of time

Job Duties

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • ensure food services appropriately connect to the Executional Framework
  • coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • reward and recognize employees
  • ensure safety and sanitation standards in all operations
  • identify client needs and effectively communicate operational progress
  • adopt Aramark process and systems
  • build revenue and manage budget, including cost controls regarding food, beverage and labor
  • ensure the completion and maintenance of P&L statements
  • achieve food and labor targets
  • manage resources to ensure quality and cost control within budgetary guidelines
  • implement and maintain Aramark agenda for both labor and food initiatives
  • create value through efficient operations, appropriate cost controls and profit management
  • full compliance with Operational Excellence fundamentals, including food and labor
  • direct and oversee operations related to production, distribution and food service
  • maintain a safe and healthy environment for clients, customers and employees
  • comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • develop operational component forecasts and explain variances
  • ensure that requirements for appropriate sanitation and safety levels in respective areas are met
  • coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • recruit, hire, develop and retain front line team
  • conduct period inventory
  • maintain records to comply with ARAMARK, government and accrediting agency standards
  • interact with Client Management and maintain effective client and customer relations at all levels with client organization
  • participate in sales process and negotiation of contracts
  • look for opportunities to implement new products and services which support sales growth and client retention
  • manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
  • develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location