Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading destination for crafting, creating, and celebrating in North America, operating over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has grown into the premier craft and art supply retailer. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. The foundation of Michaels is built on inspiring creativity and joy through its vast array of products and services, serving customers and artists of all ages and skill levels. Michaels prides itself... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and use ladder or similar equipment
- must satisfy federal, state, and local legal requirements
- ability to handle job stress
- ability to interact effectively with guests and coworkers
- good communication skills
- organizational skills
- retail or customer service experience
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, nonverbal, and listening
- organizational and interpersonal skills
- creative problem-solving skills
- retail or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency event plans
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards with setup and cleanup
- assist customers in shopping and locating products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Card enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- maintain merchandise recovery and store appearance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross train in Custom Framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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