Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $23.60
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels is the leading creative destination in North America with over 1,300 stores across 49 states and Canada, as well as a comprehensive online presence. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the go-to retailer for all things creative, providing customers with an extensive range of arts and crafts supplies, custom framing, and specialty products. Known for its vibrant community of creators and makers, Michaels fosters creativity and self-expression through its diverse product offerings and engaging in-store experiences. The company also owns Artistree, a custom framing manufacturer, and MakerPlace by Michaels, a marketplace dedicated... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using a ladder
- willingness to perform cleaning duties and participate in store maintenance
- ability to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- must be able to perform essential job functions with or without accommodation
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience required
- experience working with children and children’s events preferred
- excellent people skills
- strong communication skills including written, verbal, and nonverbal communication
- good organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress and interact effectively with diverse groups
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by fostering a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including answering emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans for events
- ensure client satisfaction and uphold cleanliness and safety standards before and after each event
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer surveys
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross train in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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