Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Retirement Plan
Job Description
The Michaels Companies Inc. is the leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise. As a prominent specialty retailer, Michaels is passionate about fueling the joy of creativity by providing customers with everything they need for crafting, framing, floral arrangements, wall décor, and seasonal merchandise. As a company, Michaels values inclusion, diversity, and the well-being of its team members, offering robust benefits... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children's events
- Ability to stand for long periods of time
- Ability to lift heavy boxes and use ladders
- Good communication skills
- Ability to handle job stress and interact effectively
- Availability to work nights, weekends, and early mornings
- Customer service or retail experience
- Ability to move throughout the store
- Must comply with federal, state, and local legal requirements
Job Qualifications
- Experience working with children and children's events
- Excellent people skills
- Strong communication skills including written, verbal, and nonverbal
- Organizational and interpersonal skills
- Creative problem-solving abilities
- Retail or customer service experience
- Ability to handle job stress and interact effectively with guests and coworkers
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage clients by fostering fun and creativity
- Demonstrate and instruct guests in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate effectively with clients and store team members
- Complete administrative tasks such as emails, phone calls, and paperwork
- Adjust event plans based on client feedback and develop backup plans
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with omni-channel processes such as BOPIS and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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