Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
Michaels is a premier retail company and the leading destination for crafting, creating, and celebrating in North America. Founded in 1973 and headquartered in Irving, Texas, the company operates over 1,300 stores across 49 states and Canada, with a robust online presence through Michaels.com and Michaels.ca. Michaels also owns Artistree, a maker of custom and specialty framing merchandise. The company’s mission is to fuel the joy of creativity and celebration, offering customers a vast selection of arts and crafts materials, framing services, and event opportunities to help them bring their creative visions to life.
The role of Event Coordinato... Show More
The role of Event Coordinato... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to communicate effectively verbally and in writing
- Strong organizational and interpersonal skills
- Physical ability to stand for long periods, bend, lift, carry, reach, and use ladders
- Ability to engage with customers of all ages
- Willingness to work flexible hours including nights, weekends, and early mornings
- Ability to comply with company policies and safety standards
- Must be eligible to work in the United States
Job Qualifications
- High school diploma or equivalent
- Experience in event planning and coordination preferred
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and nonverbal
- Strong organizational, interpersonal, and problem-solving skills
- Retail and/or customer service experience required
- Ability to handle job stress and interact effectively with diverse individuals
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and develop backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Assist customers in shopping and product location
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Support truck unload, stocking, and planogram processes
- Complete merchandise recovery and store maintenance
- Perform Store in Stock Optimization and AD set duties
- Participate in safety and shrink programs
- Adhere to Standard Operating Procedures and company policies
- Maintain a positive, respectful approach in all interactions
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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