Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has become the best place for all things creative, offering a wide array of crafting supplies, custom framing, and decorative merchandise. With a deep commitment to fostering creativity in individuals of all ages and supporting the wellbeing of its team members, Michaels offers both full-time and part-time employees comprehensive benefits including health insurance (medical, dental, and vision), paid time off, tuition assistance, and generous employee discounts. Known for its inclusive... Show More
Job Requirements
- High school diploma or equivalent
- Retail and/or customer service experience
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and listening skills
- Strong organizational and interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with others
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladder or equipment
- Willingness to work nights, weekends, and early mornings
- Ability to perform essential job functions with or without reasonable accommodations
Job Qualifications
- High school diploma or equivalent
- Retail and/or customer service experience
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and listening skills
- Strong organizational and interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails and making phone calls
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction during scheduled events
- Maintain cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on the Voice of Customer survey
- Assist with omni channel processes including BOPIS and SFS
- Participate in truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities including sweeping and dusting
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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