Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across the United States and Canada, along with a well-established online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become a trusted name for arts, crafts, framing, floral, and seasonal merchandise. The company also owns Artistree, a manufacturer of custom and specialty framing products, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. With a mission to fuel the joy of creativity, Michaels serves a diverse customer base, enabling the creative spirit of individuals and families through... Show More
Job Requirements
- high school diploma or equivalent preferred
- retail or customer service experience
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders or similar equipment
- good communication skills
- ability to work nights, weekends, and early mornings as needed
- must satisfy federal, state, and local legal requirements for employment
- physical ability to perform essential job functions
- ability to engage positively with customers and coworkers
Job Qualifications
- retail or customer service experience required
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons like goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and completing paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans when necessary
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before, during, and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote benefits of rewards program and credit cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with omnichannel processes including BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and ad set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with others and promote company values
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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