Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown into a trusted brand for arts and crafts, offering a variety of products and services to fuel the joy of creativity for customers of all ages and skill levels. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prides itself on providing a comprehensive and welcoming shopping experience,... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service
- experience working with children’s events
- excellent communication skills
- ability to handle stress and work effectively with diverse groups
- ability to stand for long periods
- ability to lift and move merchandise including heavy boxes
- ability to use ladders safely
- capability to perform multiple tasks simultaneously
- adherence to company policies and safety standards
- willingness to work nights, weekends, and early mornings
Job Qualifications
- Retail or customer service experience
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage participants of all ages to create a fun and creative atmosphere
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup plans for emergencies
- ensure client satisfaction for scheduled events
- uphold store cleanliness and safety standards by setting up and cleaning before and after events
- assist customers with shopping and locating products
- provide fast and friendly checkout experiences
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in unloading trucks, stocking, and merchandise recovery
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to company policies and standards
- interact respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in store cleanliness activities including sweeping and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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