Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc. is a leading creative destination retailer in North America, specializing in arts and crafts supplies, framing, and creative educational experiences. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, in addition to robust e-commerce platforms at Michaels.com and Michaels.ca. Michaels also owns Artistree, a specialist in custom framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. With an unwavering commitment to fostering creativity, Michaels serves millions of customers by providing all the necessary tools and inspiration for creative projects of all kinds. The company’s... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or retail environment
- Ability to remain standing for long periods and perform physical activities
- Strong interpersonal and communication skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Capacity to lift heavy boxes and use ladders safely
- Must comply with federal, state, and local legal employment requirements
Job Qualifications
- Retail and/or customer service experience
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Organizational skills and creative problem-solving abilities
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by fostering a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust events based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and find products
- Provide fast and friendly checkout experiences
- Promote Rewards program and credit card enrollments
- Educate customers on surveys and Omni channel services like BOPIS and Ship From Store
- Participate in truck unload and merchandise stocking
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to company policies and procedures
- Maintain positive interactions and serve as a role model
- Cross-train in Custom Framing sales and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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