Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading North American retailer specializing in arts and crafts, providing an extensive range of creative products for hobbyists and professionals alike. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across the United States and Canada, in addition to a thriving online presence at Michaels.com and Michaels.ca. Michaels is widely recognized for fostering creativity and celebration, offering customers the best place to find supplies for crafting, framing, home décor, and seasonal celebrations. The company also owns Artistree, a custom and specialty framing merchandise manufacturer, cementing its reputation as a trusted... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves by ladder or similar equipment
- willingness to work nights, weekends, and early mornings
- must satisfy federal, state, and local legal requirements
- ability to perform physical tasks required for the job
- willingness to engage in interactive process for reasonable accommodations if needed
Job Qualifications
- Experience working with children and children's events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
Job Duties
- Plan and coordinate events including children's birthday parties and craft classes
- engage with clients of all ages by fostering an environment of fun and creativity
- demonstrate and instruct participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create emergency backup plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards by setting up and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote and enroll customers in Rewards program and Private Label Credit Cards
- educate customers on Voice of Customer survey
- assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and merchandise recovery
- support shrink and safety programs
- adhere to company policies and Standard Operating Procedures
- interact respectfully with others and promote company values
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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