Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels provides a comprehensive range of craft supplies, framing merchandise, and creative tools designed to inspire and empower crafters, artists, and hobbyists of all skill levels. Beloved by customers for its extensive selection of products, expertise, and community-focused events, Michaels positions itself as the best place for all things creative. The company also owns Artistree, a specialized manufacturer of custom framing merchandise, and MakerPlace by Michaels,... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or event coordination
- ability to stand for long periods of time
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and access high shelves using equipment like ladders
- excellent communication skills
- strong organizational skills
- ability to interact positively and respectfully with customers and team members
- willingness to work nights, weekends, and early mornings
- legal eligibility to work in the U.S.
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects and perform face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold company’s cleanliness and safety standards, set up, break down, and clean before and after each event
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes, including Buy Online Pickup in Store and Ship From Store
- participate in truck un-load, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and Company programs to ensure compliance
- interact with others in an accepting and respectful manner
- cross trained in Custom Framing selling and production
- participate in daily store cleanliness activities
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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