Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc. is the leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the ultimate place for all things creative, offering an extensive range of products including crafts, framing, floral, and home décor supplies. Additionally, Michaels owns Artistree, a manufacturer of custom and specialty framing merchandise, further enhancing its position as a comprehensive provider in the creative arts industry. The company’s mission is to fuel the joy of creativity and celebration, providing customers with inspiration and... Show More
Job Requirements
- At least sixteen (16) years of age
- Ability to remain standing for long periods
- Ability to move throughout the store
- Physical ability to lift heavy boxes and use ladders
- Excellent customer service skills
- Compliance with federal, state, and local legal employment requirements
- Ability to follow company policies and procedures
- Willingness to work flexible hours including nights and weekends
Job Qualifications
- Retail and/or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize duties
- Basic math and cash handling skills
- Detail oriented and organized
- Ability to work collaboratively as part of a team
- Flexibility to work nights, weekends, and early mornings
- Ability to learn and operate Omni channel retail systems
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- Execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Complete merchandise recovery and maintenance including the merchandise return/go back process and store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and company policies
- Interact with others respectfully and positively
- Cross trained in Custom Framing selling and production
- Other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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