Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Weekly
Health Insurance
401k plan
Paid Time Off
associate discounts
Tuition Assistance
Career Development
Job Description
PetSmart is a leading specialty retailer dedicated to providing quality products and services for pets and pet parents. With a mission centered on doing Anything for Pets, PetSmart creates meaningful experiences for pets and their families by offering a wide range of pet products, grooming, training, and adoption services. As a company, PetSmart values its associates and invests in their growth and development through comprehensive training, career pathing, and supportive workplace culture. PetSmart fosters an environment where every associate is empowered to contribute to the company’s vision, mission, values, and strategy, all while making a positive impact on the pet... Show More
Job Requirements
- Must be over the age of 18
- 2+ years of retail experience in customer-focused roles
- Full-time availability including evenings, weekends, and holidays
- Ability to handle cash and operate POS systems
- Strong communication and organizational skills
- Ability to manage multiple tasks under pressure
- Physical capability to stand, walk, lift up to 50 pounds frequently
- Willingness to work in environments with exposure to noise, live animals, and pet hair
Job Qualifications
- 2+ years of retail experience in a customer-focused environment
- Leadership experience preferred
- Full-time availability with flexible schedule including evenings, weekends, and holidays
- Proficiency in computer applications
- Strong written and verbal communication skills
- Ability to react under pressure and maintain composure
- Strong organizational skills and attention to detail
Job Duties
- Facilitates associate experience and supports development through training and mentoring
- Validates completion of operational messages and engagement video compliance
- Leads and directs associates as Leader on Duty
- Addresses and administers associate complaints and grievances
- Responsible for pet parent experience and responding to concerns
- Promotes and coordinates store events and marketing for adoptions and vet partnerships
- Operates point-of-sale systems and handles cash transactions
- Maintains store standards and ensures compliance to policies and code of ethics
- Ensures a safe environment for associates, pets, and pet parents
- Maintains cleanliness and merchandising standards
- Assists in other departments and follows all company policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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