Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading provider of business services in retail environments, offering a wide range of printing, signs and graphics, and shipping solutions to customers. As part of the globally recognized FedEx brand, FedEx Office operates numerous retail stores committed to delivering top-notch customer service and innovative solutions for both individual and business clients. These stores serve as convenient, one-stop locations where customers can fulfill various business needs such as printing documents, creating signage, and shipping packages quickly and effectively. FedEx Office places a high value on quality, customer satisfaction, and operational excellence, ensuring every team member contributes to... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- meet all FedEx Office employment qualifications at time of hiring
- meet hiring criteria and transfer requirements if currently a FedEx Office team member
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend and twist at waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to regularly report to work and maintain established business hours to support FedEx Office business
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand for an entire shift excluding meal and rest periods
- ability to move and lift up to 55 pounds
- ability to bend and twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly and maintain established business hours
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in training of store team members
- demonstrate consultative behaviors to understand each customer’s needs
- provide expertise in printing, signs and graphics, and shipping product lines
- provide outstanding customer service by anticipating needs and suggesting solutions
- ensure all customer problems are resolved quickly and satisfactorily
- take complex customer orders and provide accurate pricing information
- assemble parcels and prepare goods for shipping
- set up and operate printing, binding, and other related equipment
- maintain a safe, clean and orderly retail store
- ensure confidentiality of customer data and handle documents and packages carefully
- process financial transactions using point of sale terminal
- clean, repair, and stock printing and shipping equipment and supplies
- stay current on merchandising materials and ensure proper product display
- take preemptive action to prevent errors and waste
- complete required financial paperwork and assist with financial reporting
- follow FedEx Office procedures and policies including legal, HR, and safety standards
- perform multiple tasks simultaneously
- look for opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to FedEx Office team member and store standards
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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