Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $14.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Retirement Plan
employee discount
Training and Development
Flexible Schedule
Job Description
FedEx Office is a prominent provider of retail shipping, printing, and office services across the United States. Known for its commitment to quality and customer satisfaction, FedEx Office offers a wide range of solutions including printing, signs and graphics, and shipping services designed to meet the needs of both individuals and businesses. As part of its service excellence, FedEx Office focuses on delivering a seamless customer experience through trained and knowledgeable staff who are equipped to handle complex orders and provide expert recommendations. This role is part-time and is perfect for individuals seeking flexible work hours while gaining valuable experience... Show More
Job Requirements
- high school diploma or equivalent education
- six or more months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability on a consistent basis to bend or twist at the waist and knees
- ability on a consistent basis to communicate effectively with customers, vendors, and team members
- ability on a consistent basis to perform work activities requiring cooperation and instruction
- ability on a consistent basis to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
Job Qualifications
- high school diploma or equivalent education
- six or more months of specialized experience
- excellent verbal and written communication skills
- able to operate printing, binding, and shipping equipment
- strong customer service and consultative skills
- ability to handle financial transactions accurately
- knowledge of retail merchandising and store operations
- ability to multitask and work in a fast-paced environment
- capability to work with minimal supervision
Job Duties
- follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience by anticipating customer needs, suggesting alternatives, and finding solutions
- ensure all customer problems are resolved quickly and to the satisfaction of the customer
- take complex customer orders using order systems and provide accurate pricing information
- assemble parcels and prepare goods for shipping
- set up and operate printing, binding, and other related equipment
- maintain a safe, clean and orderly retail store
- ensure confidentiality of customer data and careful handling of documents, media, and packages
- process financial transactions using a point of sale terminal, including handling cash and making change
- clean, repair, and stock all retail store printing and shipping equipment and supplies
- stay current on retail store merchandising materials and ensure proper display of all product and signage
- take preemptive action to prevent errors and waste
- complete required financial paperwork and assist with financial reporting
- follow FedEx Office standard operating procedures and policies
- perform multiple tasks simultaneously
- look for opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to all team member and retail store standards
- perform all other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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