Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $16.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
educational assistance
401(k) Plan
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading retail company specializing in print, signs and graphics, and shipping services, known for delivering exceptional customer experiences and comprehensive business solutions. As a part of the FedEx family, it combines a legacy of reliability and service excellence with the latest technologies to provide customers with convenient and professional printing, copying, and shipping services. FedEx Office stores serve both individual and business customers, offering a wide array of products such as custom prints, signs, banners, marketing materials, and a full spectrum of shipping options. The company prides itself on leveraging quality-driven management strategies to maintain a... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- meet all FedEx Office employment qualifications at time of hiring
- meet hiring criteria and transfer requirements outlined in the team member handbook if current FedEx Office team member
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend and twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend and twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to maintain regular attendance and established business hours
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
- provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience by anticipating customer needs, suggesting alternatives, and finding solutions
- ensure all customer problems are resolved quickly and satisfactorily
- take complex customer orders using order systems and provide accurate pricing information
- assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels
- set up and operate printing, binding, and other related equipment using customer supplied original media and documents
- maintain a safe, clean and orderly retail store
- ensure confidentiality of customer data and careful handling of documents, media, and packages
- process financial transactions using a point of sale terminal including handling cash and making change
- clean, repair, and stock all retail store printing and shipping equipment and supplies
- stay current on retail store merchandising materials and ensure proper display of product and signage
- take preemptive action to prevent errors and waste
- complete required financial paperwork and assist with financial reporting
- follow FedEx Office standard operating procedures and adhere to legal, HR, safety, customer service and security policies
- perform multiple tasks simultaneously
- look for opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to all team member and retail store standards
- perform all other duties as assigned or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: