Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $13.50 - $15.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

employee discount

Career development opportunities

Equal opportunity employer

Job Description

FedEx Office is a leading retail provider specializing in printing, signs and graphics, shipping, and related business services. The company is well-known for delivering superior customer service and high-quality solutions to businesses and individuals alike. FedEx Office operates numerous retail locations nationwide, each designed to provide a comprehensive range of products and services that help customers accomplish their professional and personal projects with ease and efficiency. Known for innovation and reliability, FedEx Office combines advanced equipment with knowledgeable staff to ensure customers receive expert guidance and exceptional service.

The position of Store Consultant at FedEx Office is a dynami... Show More

Job Requirements

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
must meet all FedEx Office employment qualifications in force at time of hiring
ability to stand during entire shift excluding meal and rest periods
ability to move and lift 55 pounds
ability to bend and twist at waist and knees
ability to communicate effectively with customers, vendors, and other team members
ability to perform work activities requiring cooperation and instruction
ability to function in a fast-paced environment under substantial pressure
ability to maintain attention and concentration for extended periods of time
ability to work with minimal supervision
ability to report regularly to work and maintain established business hours

Job Qualifications

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
knowledge of printing, signs and graphic products and shipping services
ability to handle physical demands of the role including lifting and standing
strong customer service orientation
ability to work both independently and as part of a team

Job Duties

follows instructions of supervisors and assists other team members in performing store functions
assists in the training of store team members
demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
ensures all customer problems are resolved quickly and to the satisfaction of the customer
takes complex customer orders using order systems and provides accurate pricing information

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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