Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $14.75
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
employee discount
Flexible Schedule
Retirement Plan
Training and Development
Equal opportunity employer
Job Description
FedEx Office is a well-established, customer-oriented retail company specializing in printing, signs and graphics, and shipping services. Known for its commitment to providing high-quality products and exceptional customer service, FedEx Office operates numerous outlets designed to serve the diverse needs of businesses and individuals. This dynamic company thrives on innovation and dedication to customer satisfaction, making it a premier destination for printing and shipping solutions. This part-time role offers prospective employees the opportunity to join a reputable organization that values teamwork, quality, and continuous improvement. The culture at FedEx Office encourages employees to deliver top-notch service while growing their skills... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business
- Regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to operate printing, binding, and shipping equipment
- Strong consultative customer service skills
- Ability to manage multiple tasks simultaneously
- Knowledge of Point of Sale (POS) systems
Job Duties
- Follows instructions of supervisors and assists other team members in performing store functions
- Assists in the training of store team members
- Demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Ensures all customer problems are resolved quickly and to the satisfaction of the customer
- Takes complex customer orders using order systems and provides accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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