FedEx Office

Retail Customer Service Associate

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $14.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
Equal opportunity employer

Job Description

FedEx Office is a leading provider of retail shipping, print, and business services, committed to delivering exceptional customer experiences through its network of store locations. The company is recognized for its comprehensive range of services, including printing, signs and graphics, shipping, and office supplies, catering to both individual and business clients. With a strong emphasis on customer satisfaction, quality management, and operational excellence, FedEx Office strives to meet the evolving needs of its customers by utilizing innovative solutions and highly trained team members. As a full-time employer, FedEx Office offers a dynamic work environment where employees are encouraged to grow... Show More

Job Requirements

  • High school diploma or equivalent
  • 6 plus months of specialized experience
  • excellent verbal and written communication skills
  • ability to stand for entire shifts
  • ability to lift 55 pounds
  • ability to bend and twist regularly
  • effective communication with customers and team members
  • ability to work under pressure
  • capacity to maintain attention for extended periods
  • ability to work independently
  • regular attendance and adherence to business hours

Job Qualifications

  • High school diploma or equivalent
  • specialized experience of 6 or more months
  • strong verbal and written communication skills
  • ability to work with minimal supervision
  • consultative sales skills
  • knowledge of printing, shipping and retail operations
  • teamwork and training capabilities

Job Duties

  • Deliver positive customer experience through consultative sales
  • take and process complex customer orders accurately
  • operate printing, binding and shipping equipment
  • assist in training and supporting store team members
  • manage production queue and retail supplies
  • ensure store safety, cleanliness and order
  • handle financial transactions at POS terminal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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