Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $14.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

Job Description

FedEx Office is a leading retail chain specializing in a broad spectrum of print, sign, graphic, and shipping services. With numerous locations nationwide, FedEx Office aims to provide comprehensive, reliable solutions tailored to each customer's unique needs. The company is celebrated for its strong commitment to exceptional customer service and cutting-edge technology, serving individuals, small businesses, and large enterprises alike. The retail stores are equipped with advanced printing and shipping equipment, and our team members are trained to assist customers in finding the best products and services to fulfill their requirements efficiently and effectively.

The position of Store Consul... Show More

Job Requirements

High school diploma or equivalent education
Six months or more of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift excluding meal and rest periods
Ability to move and lift 55 pounds
Ability to bend and twist at the waist and knees consistently
Ability to communicate effectively with customers, vendors, and team members
Ability to perform work activities requiring cooperation and instruction
Ability to function in a fast-paced environment under substantial pressure
Ability to maintain attention and concentration for extended periods
Ability to work with minimal supervision
Ability to report regularly to work and maintain established business hours

Job Qualifications

High school diploma or equivalent education
Six months or more of specialized experience
Excellent verbal and written communication skills
Ability to work effectively in a fast-paced, customer-focused retail environment
Demonstrated consultative sales skills
Basic math skills to handle transactions and pricing
Ability to operate various printing and shipping equipment
Strong multitasking and organizational abilities

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
Assist in the training of store team members
Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
Provide expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
Provide an outstanding customer service experience by anticipating customer needs, suggesting alternatives, and finding solutions
Resolve all customer problems quickly and to the satisfaction of the customer
Take complex customer orders using order systems and provide accurate pricing information
Assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling
Set up and operate printing, binding, and other related equipment
Maintain a safe, clean and orderly retail store environment
Ensure confidentiality of customer data and careful handling of documents and packages
Process financial transactions including handling cash and making change
Clean, repair, and stock all retail store printing and shipping equipment and supplies
Stay current on retail store merchandising materials and ensure proper display of all product and signage
Take preemptive action to prevent errors and waste
Complete required financial paperwork and assist with financial reporting
Follow FedEx Office standard operating procedures and legal, HR, safety, customer service, and security policies
Perform multiple tasks simultaneously
Seek opportunities to improve knowledge and skills
Operate with minimal supervision
Adhere to team member and retail store standards

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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