{{data:job.brand_name}}

Retail Customer Service Associate

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.50
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Equal opportunity employer

Job Description

FedEx Office is a leading retail provider of innovative printing, signs & graphics, and shipping solutions, committed to delivering outstanding service and quality products to customers. As a part of FedEx Corporation, FedEx Office operates hundreds of stores nationwide, providing customers with a one-stop destination for all their business and personal printing and shipping needs. The company is recognized for its quality-driven management approach, emphasizing customer satisfaction, operational excellence, and continuous improvement. Through a culture rooted in Quality science, FedEx Office strives to enhance its internal processes while fostering a collaborative and supportive team environment. FedEx Office is an equal... Show More

Job Requirements

  • High school diploma or equivalent education
  • Six months or more of specialized experience
  • Excellent verbal and written communication skills
  • Ability to stand for entire shifts excluding breaks
  • Ability to lift and move 55 pounds
  • Ability to bend and twist at the waist and knees consistently
  • Ability to communicate effectively with customers, vendors, and team members
  • Ability to perform work activities requiring cooperation and instruction
  • Ability to function in a fast-paced environment under pressure
  • Ability to maintain attention and concentration for extended periods
  • Ability to work independently
  • Ability to report regularly and maintain established business hours

Job Qualifications

  • High school diploma or equivalent education
  • Six months or more of specialized experience
  • Excellent verbal and written communication skills
  • Ability to perform multiple tasks simultaneously
  • Ability to work with minimal supervision
  • Knowledge of retail merchandising and point of sale systems
  • Adherence to company policies and safety procedures

Job Duties

  • Consistently deliver positive customer experiences using consultative skills to meet individual needs
  • Take and process complex customer orders accurately with pricing information
  • Operate and maintain printing, binding, and shipping equipment
  • Assemble parcels and prepare goods for shipment
  • Manage production queues and retail supply stock
  • Assist in training new team members and support store functions
  • Maintain a safe, clean, and orderly retail environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

You may be also interested in: