Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
Employee assistance program
Job Description
FedEx Office is a leading provider in retail shipping, printing, signs, and graphics services, committed to delivering exceptional customer experiences through innovative solutions and reliable service. As part of the globally recognized FedEx brand, FedEx Office prides itself on quality-driven management, a culture centered on continuous improvement, and strong dedication to supporting customers and team members alike. With a focus on operational excellence, the company ensures each store operates efficiently to meet diverse customer needs while maintaining safety, professionalism, and a welcoming environment for both clients and employees. FedEx Office provides a comprehensive range of services including print production, graphic... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability consistently to bend and twist at the waist and knees
- ability consistently to communicate effectively with customers, vendors, and other team members
- ability consistently to perform work activities requiring cooperation and instruction
- ability consistently to function in a fast-paced environment under substantial pressure
- ability consistently to maintain attention and concentration for extended periods
- ability consistently to work with minimal supervision
- ability consistently to report regularly to work and maintain established business hours to support the FedEx Office business
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- knowledge of printing, signs, graphics, and shipping products preferred
- ability to operate printing and binding equipment
- strong customer service orientation
- ability to manage multiple priorities
- basic math and cash handling skills
- ability to work effectively in a fast-paced retail environment
- cooperative team player
- commitment to confidentiality
- willingness to learn and adapt
- familiarity with point of sale systems
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- assist in the training of store team members
- demonstrate consultative behaviors in a retail environment to understand each customer’s individualized need
- provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
- provide an outstanding customer service experience by anticipating customer needs, suggesting alternatives, and finding solutions
- ensure all customer problems are resolved quickly and satisfactorily
- take complex customer orders using order systems and provide accurate pricing information
- assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling
- set up and operate printing, binding, and other related equipment using customer-supplied media
- maintain a safe, clean, and orderly retail store
- ensure confidentiality of customer data and handle documents and packages carefully
- process financial transactions using a POS terminal including cash handling
- clean, repair, and stock retail store equipment and supplies
- stay current on retail merchandising materials and ensure proper product displays
- take preemptive action to prevent errors and waste
- complete required financial paperwork and assist with daily sales reports and bank deposits
- follow FedEx Office operating procedures and adhere to legal, HR, safety, customer service, and security policies
- perform multiple tasks simultaneously
- seek opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to team member handbook standards
- perform other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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