Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $15.50

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Flexible Schedule

Job Description

FedEx Office is a renowned leader in retail shipping, printing, and business services, providing comprehensive solutions to customers with diverse needs. As part of the global FedEx Corporation, FedEx Office focuses on delivering high-quality customer experiences through a variety of services including printing, signs and graphics, and shipping solutions. Known for combining convenience, technology, and expert assistance, FedEx Office locations serve individuals, small businesses, and large enterprises, making them a critical resource for professional and personal needs alike. The company's commitment to quality, innovation, and customer satisfaction positions it as a preferred destination for retail business services. FedEx Office emphasizes... Show More

Job Requirements

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to stand during entire shift excluding meal and rest periods
ability to move and lift 55 pounds
ability to bend and twist at the waist and knees
effective communication with customers, vendors, and team members
ability to perform work activities requiring cooperation and instruction
ability to function in a fast-paced environment and under substantial pressure
ability to maintain attention and concentration for extended periods
ability to work with minimal supervision
ability to report regularly to work and maintain established business hours to support FedEx Office
regular attendance and punctuality

Job Qualifications

high school diploma or equivalent education
excellent verbal and written communication skills
6+ months of specialized experience
ability to operate printing and shipping equipment
familiarity with POS systems
strong consultative and customer service skills
ability to manage complex projects and multitask effectively

Job Duties

follow instructions of supervisors and assist other team members in performing store functions
assist in the training of store team members
demonstrate consultative behaviors to understand each customer's individualized need
provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
provide an outstanding customer service experience by anticipating needs, suggesting alternatives, and finding solutions
ensure all customer problems are resolved quickly and satisfactorily
take complex customer orders using order systems and provide accurate pricing information
assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling
set up and operate printing, binding, and related equipment using customer supplied media
maintain a safe, clean and orderly retail store environment
ensure confidentiality of customer data and handle documents, media, and packages carefully
process financial transactions using a POS terminal including handling cash and making change
clean, repair, and stock store printing and shipping equipment and supplies
stay current on retail store merchandising materials and maintain proper product displays
take preemptive action to prevent errors and waste
complete required financial paperwork and assist with financial reporting as needed
follow FedEx Office standard operating procedures and adhere to legal, HR, safety, customer service and security policies
perform multiple tasks simultaneously
seek opportunities to improve knowledge and skills
operate with minimal supervision
adhere to team member and store standards as outlined in the handbook
perform all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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