Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $17.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Employee Discounts

Job Description

FedEx Office is a leading provider of retail and business services including printing, signs and graphics, and shipping solutions. Known for its commitment to excellent customer experiences and innovative offerings, FedEx Office operates as a dynamic retail environment staffed by knowledgeable professionals. The company focuses on delivering customer-oriented services that meet diverse business and individual needs, utilizing advanced technology and high-quality products. FedEx Office is recognized not only for its expansive network and service range but also for its dedicated team culture fostering professional growth and quality-driven management practices.

The role of Store Consultant at FedEx Office is designed fo... Show More

Job Requirements

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to stand for entire shift except breaks
ability to move and lift 55 pounds
ability to bend and twist at waist and knees
ability to communicate effectively with customers, vendors, and team members
ability to perform work activities requiring cooperation and instruction
ability to work under pressure in a fast-paced environment
ability to maintain attention and concentration for extended periods
ability to work with minimal supervision
regular attendance to maintain established business hours

Job Qualifications

high school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
consultative sales skills
ability to operate printing and shipping equipment
experience using point of sale (POS) systems
customer service skills in a retail environment
ability to work independently and as part of a team
familiarity with safety and confidentiality protocols

Job Duties

follows instructions of supervisors and assists other team members in performing store functions
assists in the training of store team members
demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
ensures all customer problems are resolved quickly and to the satisfaction of the customer
takes complex customer orders using order systems and provides accurate pricing information
assembles parcels and prepares goods for shipping
sets up and operates printing, binding, and other related equipment
maintains a safe, clean and orderly retail store
ensures confidentiality of customer data and handling of documents
processes financial transactions including handling cash and making change
cleans, repairs, and stocks retail store printing and shipping equipment and supplies
maintains retail store merchandising materials and product displays
takes preemptive action to prevent errors and waste
completes required financial paperwork and assists with financial reporting
follows FedEx Office operating procedures and policies
performs multiple tasks at the same time
looks for opportunities to improve knowledge and skills
operates with minimal supervision
adheres to team member and retail store standards
performs all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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