Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $17.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Equal opportunity employer

Job Description

FedEx Office is a leading retail chain specializing in printing, signs and graphics, and shipping services. As part of the globally recognized FedEx brand, FedEx Office stores provide a comprehensive range of solutions to meet the diverse needs of customers, from individual and small business clients to large corporations. Known for its commitment to quality and customer satisfaction, FedEx Office strives to deliver exceptional experiences through knowledgeable staff, innovative technology, and efficient processes. The company fosters a culture of teamwork, continuous learning, and respect, ensuring all employees are supported and equipped to succeed in a dynamic retail environment.

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Job Requirements

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability on a consistent basis to bend/twist at the waist and knees
Ability on a consistent basis to communicate effectively with customers, vendors, and other team members
Ability on a consistent basis to perform work activities requiring cooperation and instruction
Ability on a consistent basis to function in a fast-paced environment under substantial pressure
Ability on a consistent basis to maintain attention and concentration for extended periods of time
Ability on a consistent basis to work with minimal supervision
Ability on a consistent basis to report regularly to work and maintain established business hours in order to support the FedEx Office business

Job Qualifications

High school diploma or equivalent education
Excellent verbal and written communication skills
Ability to operate printing, binding, and other related equipment
Knowledge of retail merchandising materials and store safety procedures
Ability to perform multiple tasks simultaneously and work independently

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
Assist in the training of store team members
Demonstrate consultative behaviors in a retail environment to understand each customer’s individualized need
Provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensure all customer problems are resolved quickly and to the satisfaction of the customer
Take complex customer orders using order systems and provide accurate pricing information

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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