Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $16.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Employee Discounts

Job Description

FedEx Office is a renowned retail and business services company that offers a wide range of products and solutions including printing, signs & graphics, and shipping services. As part of the globally recognized FedEx family, the company is committed to delivering exceptional customer service, innovation, and quality-driven management across its retail locations. FedEx Office provides convenient, high-quality business solutions tailored to meet both personal and professional needs. The company is known for its dedication to operational excellence, employee development, and fostering an inclusive work environment. This ensures that customers consistently receive timely, expert assistance in a welcoming setting.
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Job Requirements

High school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to stand during entire shift excluding meal and rest periods
ability to move and lift 55 pounds
ability on a consistent basis to bend and twist at the waist and knees
ability on a consistent basis to communicate effectively with customers, vendors, and other team members
ability on a consistent basis to perform work activities requiring cooperation and instruction
ability on a consistent basis to function in a fast-paced environment under substantial pressure
ability on a consistent basis to maintain attention and concentration for extended periods of time
ability on a consistent basis to work with minimal supervision
ability on a consistent basis to report regularly to work and maintain established business hours

Job Qualifications

High school diploma or equivalent education
6+ months of specialized experience
excellent verbal and written communication skills
ability to operate printing and shipping equipment
ability to provide outstanding customer service
ability to work independently and in a team
familiarity with retail and point of sale systems
basic proficiency in managing store inventory and supplies

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
assist in the training of store team members
demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
provide an outstanding customer service experience by anticipating customer needs, suggesting alternatives, and finding solutions
ensure all customer problems are resolved quickly and to satisfaction
take complex customer orders using order systems and provide accurate pricing information
assemble parcels and prepare goods for shipping
set up and operate printing, binding, and other related equipment
maintain a safe, clean and orderly retail store
ensure confidentiality of customer data and careful handling of documents and packages
process financial transactions using a POS terminal including cash handling
clean, repair and stock all retail store printing and shipping equipment and supplies
stay current on retail store merchandising materials and ensure proper display
take preemptive action to prevent errors and waste
complete required financial paperwork and assist with financial reporting
follow FedEx Office standard operating procedures and adhere to policies and procedures
perform multiple tasks concurrently
look for opportunities to improve knowledge and skills
operate with minimal supervision
adhere to team member and retail store standards
perform all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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