Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Employee Discounts

Job Description

FedEx Office is a leading provider in the retail printing, signs and graphics, and shipping services industry, renowned for delivering high-quality products and exceptional customer service nationwide. As a trusted partner for businesses and individual customers alike, FedEx Office offers a comprehensive suite of services including printing solutions, large-format signs, custom graphics, and shipping options to meet diverse customer needs. With a commitment to innovation, quality, and satisfaction, FedEx Office continues to expand its footprint and enhance its service offerings to ensure customers receive the best possible experience every time they visit or engage with the company.

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Job Requirements

High school diploma or equivalent
6 plus months of specialized experience
Excellent verbal and written communication skills
Ability to stand for entire shift excluding meal and rest periods
Ability to move and lift 55 pounds
Ability to bend and twist consistently at waist and knees
Ability to communicate effectively with customers, vendors, and team members
Ability to cooperate and perform work activities following instructions
Ability to function under substantial pressure in a fast-paced environment
Ability to maintain attention and concentration for extended periods
Ability to work with minimal supervision
Ability to maintain regular attendance and business hours

Job Qualifications

High school diploma or equivalent
Minimum 6 months of specialized experience
Excellent verbal and written communication skills
Ability to operate retail printing and shipping equipment
Strong customer service orientation
Basic knowledge of retail operations
Ability to manage multiple tasks and priorities
Ability to work in a fast-paced environment
Ability to follow instructions and work independently

Job Duties

Follow instructions of supervisors and assist other team members in performing store functions
Assist in training of store team members
Demonstrate consultative behaviors in a retail environment to understand each customer's individualized need
Provide customer expertise in printing, signs and graphics, and shipping product lines
Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions
Ensure all customer problems are resolved quickly and to customer satisfaction
Take complex customer orders using order systems and provide accurate pricing information
Assemble parcels and prepare goods for shipping
Set up and operate printing, binding, and other related equipment
Maintain a safe, clean, and orderly retail store
Ensure confidentiality of customer data and careful handling of documents
Process financial transactions using a POS terminal
Clean, repair, and stock all retail store printing and shipping equipment and supplies
Stay current on retail store merchandising materials and ensure proper display of all retail product and signage
Take preemptive action to prevent errors and waste
Complete required financial paperwork and assist with financial reporting
Follow FedEx Office standard operating procedures and policies
Perform multiple tasks simultaneously
Look for opportunities to improve knowledge and skills within the retail store
Operate with minimal supervision
Adhere to all FedEx Office team member and store standards
Complete all other duties as needed or required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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