Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
retirement plans
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a prominent retail chain specializing in providing a wide range of business services including print solutions, signs and graphics, and shipping. The company is well-known for its dedication to customer satisfaction and high-quality service delivery. As a part of the FedEx family, the Office locations serve both individual consumers and businesses by offering comprehensive support for their shipping and printing needs. With a focus on innovation and customer service excellence, FedEx Office is committed to delivering efficient and practical solutions tailored to its diverse clientele. Known for its dynamic retail environment, the company is continuously evolving to... Show More
Job Requirements
- High school diploma or equivalent education
- 6 plus months of specialized experience
- Excellent verbal and written communication skills
- Meet all FedEx Office employment qualifications in force at time of hiring for new hires
- Meet hiring criteria and transfer requirements as outlined in the team member handbook for current FedEx Office employees
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend and twist at waist and knees consistently
- Ability to communicate effectively with customers, vendors, and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods of time
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours to support FedEx Office business
Job Qualifications
- High school diploma or equivalent education
- 6 plus months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand for entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability to bend and twist at waist and knees consistently
- Ability to communicate effectively with customers, vendors, and team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs
- Provide customer expertise in printing, signs and graphics, and shipping product lines and recommend appropriate FedEx Office products and services
- Deliver outstanding customer service experience by anticipating needs, suggesting alternatives, and finding solutions
- Resolve customer problems quickly and satisfactorily
- Take complex customer orders using order systems and provide accurate pricing information
- Assemble parcels and prepare goods for shipping including wrapping, weighing, and labeling
- Set up and operate printing, binding, and other related equipment
- Maintain a safe, clean, and orderly retail store environment
- Ensure confidentiality of customer data and careful handling of documents and packages
- Process financial transactions including cash handling and POS terminal use
- Clean, repair, and stock all retail store equipment and supplies
- Ensure proper display of retail area product and signage
- Take preemptive action to prevent errors and waste
- Complete required financial paperwork including sales, close-outs, and bank deposits
- Follow FedEx Office standard operating procedures and policies
- Perform multiple tasks simultaneously and work with minimal supervision
- Adhere to all FedEx Office team member and retail store standards as outlined in the handbook
- Perform other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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