Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading provider of integrated marketing and business services, offering a comprehensive range of printing, shipping, and signage solutions to customers across the United States. As part of FedEx, the company benefits from a global reputation for reliability, innovation, and excellent customer service. FedEx Office locations provide convenient access to print, copy, ship, and business services for consumers and businesses alike. With a strong commitment to quality and customer satisfaction, FedEx Office offers a dynamic work environment focused on teamwork, continuous improvement, and career growth opportunities.
The Store Consultant role at FedEx Office is a part-time posit... Show More
The Store Consultant role at FedEx Office is a part-time posit... Show More
Job Requirements
- High school diploma or equivalent education
- 6 plus months of specialized experience
- excellent verbal and written communication skills
- must meet all FedEx Office employment qualifications in force at time of hiring
- must meet hiring criteria and transfer requirements for current FedEx Office team members
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability, on a consistent basis, to bend and twist at the waist and knees
- ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- ability, on a consistent basis, to function in a fast-paced environment under substantial pressure
- ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- ability, on a consistent basis, to work with minimal supervision
- ability, on a consistent basis, to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6 plus months of specialized experience
- excellent verbal and written communication skills
- ability to operate printing and binding equipment
- knowledge of FedEx Office products and services
- ability to process financial transactions accurately
- strong customer service and consultative sales skills
- ability to work effectively both independently and as part of a team
- ability to multitask and prioritize
- familiarity with retail operations and merchandising
Job Duties
- Follows instructions of supervisors and assists other team members in performing store functions
- assists in the training of store team members
- demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- ensures all customer problems are resolved quickly and to the satisfaction of the customer
- takes complex customer orders using order systems and provides accurate pricing information
- assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
- maintains a safe, clean and orderly retail store
- ensures confidentiality of customer data and careful handling of documents, media, and packages
- processes financial transactions using a point of sale terminal (POS), including handling cash and making change
- cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
- stays current on retail store merchandising materials and ensures proper display of all retail area product and signage
- takes preemptive action to prevent errors and waste
- completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
- follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures
- performs multiple tasks at the same time
- looks for opportunities to improve knowledge and skills within the retail store
- able to operate with minimal supervision
- adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
- performs all other duties as needed or required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter