Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a renowned leader in the retail print and shipping industry, committed to delivering exceptional customer experiences through a wide range of products and services. As part of the global FedEx family, FedEx Office specializes in providing printing, signs and graphics, and shipping solutions tailored to meet the unique needs of businesses and individuals alike. The company emphasizes high-quality service, innovative solutions, and efficiency in every customer interaction, supported by state-of-the-art technology and a team of knowledgeable professionals dedicated to excellence. FedEx Office operates numerous retail locations across the United States, serving as a reliable resource for customers... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
- For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift, excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability, on a consistent basis, to bend/twist at the waist and knees
- Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
- Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
- Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
- Ability, on a consistent basis, to work with minimal supervision
- Ability, on a consistent basis, to report regularly to work and maintain established business hours
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer’s individualized need
- Provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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