Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
FedEx Office is a leading retail and business services company specializing in providing customers with a wide range of solutions including printing, signs and graphics, shipping, and other business services. As part of the globally recognized FedEx brand, FedEx Office is committed to delivering exceptional customer experiences and solutions that meet the diverse needs of individuals and companies. The company operates retail locations that blend technology, customer service, and expert knowledge to support customers in achieving their printing and shipping needs efficiently and effectively. FedEx Office emphasizes a culture of quality, innovation, and dedication to customer satisfaction, which aligns with... Show More
Job Requirements
- High school diploma or equivalent
- six plus months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding rest periods
- ability to lift up to 55 pounds
- ability to bend and twist at waist and knees consistently
- ability to communicate effectively with customers, vendors, and team members consistently
- ability to perform work requiring cooperation and instruction
- ability to function in fast-paced environment under pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision consistently
- ability to report regularly to work and maintain established business hours
Job Qualifications
- High school diploma or equivalent
- minimum of six months specialized experience
- excellent verbal and written communication skills
- ability to operate printing and shipping equipment
- consultative selling skills
- ability to multitask and manage priorities
- customer service orientation
- basic understanding of retail operations
- teamwork and collaboration skills
Job Duties
- Deliver positive customer experiences using consultative skills to anticipate needs
- take and process complex customer orders accurately
- provide pricing and product information for printing, signs and graphics, and shipping
- operate and maintain printing, binding, and shipping equipment
- manage production queue and retail supplies
- stock materials and move boxes and equipment
- resolve customer issues promptly to satisfaction
- ensure confidentiality of customer data and handle financial transactions
- maintain a clean and safe retail store environment
- assist in training store team members
- perform multiple tasks simultaneously
- adhere to FedEx Office policies and procedures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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