Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $14.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
Paid training
Job Description
FedEx Office is a leading provider of printing, shipping, and business services, committed to delivering superior customer experiences through innovative solutions and quality products. As a subsidiary of FedEx, the company operates retail locations across the United States, offering customers a broad range of services that include printing, signs & graphics, and shipping products. With a focus on market-leading customer experience, business excellence, and financial return, FedEx Office fosters a quality-driven culture that values continuous improvement and operational efficiency. The establishment prides itself on creating a friendly and professional environment that empowers team members to deliver outstanding service while supporting... Show More
Job Requirements
- high school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- meets all FedEx Office employment qualifications at time of hiring
- meets hiring criteria and transfer requirements for current FedEx Office team members
Job Qualifications
- high school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding meal and rest periods
- ability to move and lift 55 pounds
- ability to bend/twist at the waist and knees consistently
- ability to communicate effectively with customers, vendors, and other team members
- ability to perform work activities requiring cooperation and instruction
- ability to function in a fast-paced environment under substantial pressure
- ability to maintain attention and concentration for extended periods
- ability to work with minimal supervision
- ability to report regularly to work and maintain established business hours
- meets all FedEx Office employment qualifications at time of hiring
Job Duties
- follows instructions of supervisors and assists other team members in performing store functions
- assists in the training of store team members
- demonstrates consultative behaviors in a retail environment to understand each customer's individualized need
- provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
- provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- ensures all customer problems are resolved quickly and to the satisfaction of the customer
- takes complex customer orders using order systems and provides accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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