Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Paid holidays
Job Description
FedEx Office is a leading retail brand of FedEx Corporation, providing comprehensive print, signs and graphics, and shipping services to customers across the United States. With a commitment to delivering exceptional customer experiences and business excellence, FedEx Office operates in a fast-paced retail environment that values quality management and innovation. As a renowned service provider, it supports customers with a variety of needs ranging from simple document printing to complex shipping solutions, embracing technology and quality science to optimize profitability and service quality. FedEx Office is an equal opportunity employer and is proud to support veterans and individuals with disabilities.... Show More
Job Requirements
- High school diploma or equivalent education
- Six months or more of specialized experience
- Excellent verbal and written communication skills
- Ability to stand for entire shift excluding breaks
- Ability to lift 55 pounds
- Ability to bend and twist at waist and knees consistently
- Effective communication with customers, vendors, and team members
- Ability to follow instructions and cooperate with coworkers
- Capability to work under pressure in a fast-paced environment
- Maintain concentration for extended periods
- Ability to work with minimal supervision
- Regular attendance and punctuality
Job Qualifications
- High school diploma or equivalent education
- Six months or more of specialized experience in retail or customer service
- Excellent verbal and written communication skills
- Ability to operate retail equipment and technology
- Strong multitasking skills and attention to detail
- Ability to work effectively in a fast-paced environment
- Knowledge of customer service principles and practices
- Ability to maintain confidentiality and handle sensitive information appropriately
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer’s individualized needs
- Provide expertise in printing, signs and graphics, and shipping product lines
- Recommend appropriate FedEx Office products and services
- Resolve customer problems quickly and satisfactorily
- Take complex customer orders using order systems and provide accurate pricing information
- Assemble parcels and prepare goods for shipping
- Set up and operate printing, binding, and related equipment
- Maintain a safe, clean, and orderly retail store
- Ensure confidentiality of customer data and careful handling of documents and packages
- Process financial transactions including cash handling
- Clean, repair, and stock printing and shipping equipment and supplies
- Stay current on retail merchandising materials and ensure proper product displays
- Take preemptive action to prevent errors and waste
- Complete financial paperwork and assist in financial reporting
- Follow standard operating procedures and company policies
- Perform multiple tasks simultaneously
- Operate with minimal supervision
- Adhere to all team member and store standards
- Perform other duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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