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Job Overview
Employment Type
Consulting
Hourly
Compensation
Hourly
Range $22.10 - $25.97
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid Time Off
Employee Discounts
Job Description
FedEx Office is a leading provider of office services, including printing, shipping, and graphic solutions, catering to a diverse clientele ranging from individuals to corporations. Renowned for its commitment to quality and customer satisfaction, FedEx Office operates numerous retail stores that serve as convenient, one-stop locations for all printing and shipping needs. With a focus on innovation and technology, the company continually enhances its service offerings to meet the evolving demands of today’s customers. FedEx Office promotes a culture of teamwork, professionalism, and excellence, providing an inclusive and supportive environment for its employees.
The role of a Store Consul... Show More
The role of a Store Consul... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- excellent verbal and written communication skills
- ability to stand during entire shift excluding breaks
- ability to move and lift up to 55 pounds
- consistent ability to bend and twist at waist and knees
- ability to communicate effectively with customers and team members
- ability to work cooperatively and follow instructions
- ability to function under pressure in a fast-paced environment
- ability to maintain concentration for extended periods
- ability to work with minimal supervision
- regular attendance and punctuality
Job Qualifications
- High school diploma or equivalent
- minimum 6 months of specialized experience
- excellent verbal and written communication skills
- ability to manage multiple tasks in a fast-paced environment
- strong customer service orientation
- ability to operate printing and shipping equipment
- proficiency with Point of Sale systems
- ability to maintain confidentiality
- basic math and cash handling skills
- ability to work independently and as part of a team
Job Duties
- Follow instructions of supervisors and assist team members in store functions
- assist in training store team members
- demonstrate consultative behaviors to understand customer needs
- provide expertise in printing, signs and graphics, and shipping
- recommend appropriate FedEx Office products and services
- provide outstanding customer service by anticipating needs and offering solutions
- resolve customer problems promptly
- take complex customer orders and provide accurate pricing
- assemble parcels and prepare items for shipping
- operate printing, binding, and related equipment
- maintain a safe, clean, and orderly store
- ensure confidentiality of customer data and handle documents carefully
- process financial transactions using POS terminal
- clean, repair, and stock retail store equipment and supplies
- keep retail merchandise displays updated
- take action to prevent errors and waste
- complete financial paperwork and assist with reporting
- adhere to company policies and procedures
- perform multiple tasks simultaneously
- seek opportunities to improve knowledge and skills
- operate with minimal supervision
- adhere to team member standards
- perform all other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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