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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $13.75 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
employee discount
Flexible Schedule
Career Development
Job Description
FedEx Office is a leading provider of printing, signs and graphics, and shipping services, committed to delivering outstanding customer experiences. With a widespread network of retail stores, FedEx Office offers a variety of business solutions that cater to individuals, small businesses, and large corporations. As a well-recognized leader in the document and shipping industry, FedEx Office combines innovative technology with excellent service to meet the diverse needs of its customers. The company prides itself on maintaining a quality-driven culture that emphasizes business excellence, financial return, and superior customer service. FedEx Office fosters an inclusive workplace environment, offering equal opportunities for... Show More
Job Requirements
- High school diploma or equivalent education
- 6+ months of specialized experience
- Excellent verbal and written communication skills
- Ability to stand during entire shift excluding meal and rest periods
- Ability to move and lift 55 pounds
- Ability on a consistent basis to bend/twist at the waist and knees
- Ability to communicate effectively with customers, vendors, and other team members
- Ability to perform work activities requiring cooperation and instruction
- Ability to function in a fast-paced environment under substantial pressure
- Ability to maintain attention and concentration for extended periods of time
- Ability to work with minimal supervision
- Ability to report regularly to work and maintain established business hours in order to support the FedEx Office business
Job Qualifications
- High school diploma or equivalent education
- At least 6 months of specialized experience
- Excellent verbal and written communication skills
- Ability to operate printing, binding and shipping equipment
- Skilled in customer service and retail sales
- Proficient with financial transaction processes using POS terminals
- Ability to work effectively in a fast-paced environment
Job Duties
- Follow instructions of supervisors and assist other team members in performing store functions
- Assist in the training of store team members
- Demonstrate consultative behaviors in a retail environment to understand each customer’s individualized need
- Provide customer expertise in printing, signs and graphics and shipping product lines and recommend appropriate FedEx Office products and services
- Provide an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
- Ensure all customer problems are resolved quickly and to the satisfaction of the customer
- Take complex customer orders using order systems and provide accurate pricing information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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